CIO Today

CIO Today Network Sites:   Top Tech News  |   CIO Today   |   Mobile Tech Today   |   Data Storage Today
Daily Briefing for Technology's Top Decision-Makers
Neustar, Inc.
Protect your website & network
using real-time information & analysis

www.neustar.biz
Saturday, April 19th 
The future of tape is here.
Trending Topics:   Security Heartbleed Big Data Cloud Computing Windows XP Data Centers OS X Mavericks
Home
Enterprise Software
Enterprise Hardware
Big Data
Network Security
Cloud Computing
CRM Systems
Data Storage
Operating Systems
Communications
CIO Issues
Mobile Tech
Chips & Processors
World Wide Web
Business Briefing
After Hours
Press Releases
 
Free Newsletters
Top CIO News
 
Mobile Tech Today
 

Enterprise Hardware

No, the Cat Didn't Pee on Your Dell Latitude Ultrabook

No, the Cat Didn
October 30, 2013 1:46PM

Bookmark and Share
SteveB, a senior technical consultant for Dell, said in the company's customer support forums that Dell has determined the smell is not related to cat urine or any biological contaminate. "The issue has been corrected on new units currently being ordered," he wrote. "We are currently finalizing plans for a full resolution for those who still have a unit that exhibits the issue."

Neustar, Inc. (NYSE: NSR) is a trusted, neutral provider of real-time information and analysis to the Internet, telecommunications, information services, financial services, retail, media and advertising sectors. Neustar applies its advanced, secure technologies in location, identification, and evaluation to help its customers promote and protect their businesses. More information is available at www.neustar.biz.

You've read about laptops overheating and catching on fire. You've even heard about iPhone electrocutions. But mobile devices that stink like cat pee?

Yes, Dell admits it.

It seems the Dell Latitude E6430u Ultrabook smells like your favorite kitty's litter box. Although the odor is reportedly strong, Dell said it's not a health hazard.

"So a few weeks ago I got a new Latitude 6430u for work. The machine is great, but it smells as if it was assembled near a tomcat's litter box. It is truly awful! It seems to be coming from the keyboard. Anybody got any advice on removing the smell?" wrote a poster called "Three West" in the company's support forum.

A Client Embarrassment

A poster who calls himself "Hotecha" had the same problem. "I thought for sure one of my cats sprayed it, but there was something faulty with it so I had it replaced. The next one had the same exact issue. It's embarrassing taking it to clients because it smells so bad."

On at least two occasions, Dell technicians suggested the customers clean the machine. "I am sorry about this, you can clean the laptop air vents using the can of compressed air, if the issue still persists, I would suggest you to contact the local technician and they will help you further," Senthil S, who works for Dell, wrote. Three West replied, "No amount of compressed air is going to help the awful stench coming from the keyboard."

Finally, SteveB, a senior technical consultant for Dell, posted an update in the company's customer support forums. He said the issue was fully investigated and Dell has determined that the smell is not at all related to cat urine or any biological contaminate.

"Further testing revealed that there is no health hazard related to the smell. The issue has been corrected on new units currently being ordered," he wrote. "We are currently finalizing plans for a full resolution for those who still have a unit that exhibits the issue. I am hoping to post a root cause..."

New Precision a Hit with Engineers

No complaints so far on Dell's latest laptop. The Precision M3800 offers an ultra-thin form factor aimed at digital content creators and engineers looking for portability. The new machine is less than three-quarters of an inch thin and weighs 4.15 pounds.

The M3800 totes Windows 8.1 Pro and is loaded with 16GB of memory and a fourth-generation Intel Core i7 processor. It also comes equipped with Nvidia Optimus technology to maximize battery life.

"The M3800 from Dell is elegant and incredibly powerful for its size. My work looks amazing in the DirectX 11 capable viewport inside Maya at a whopping 3200x1800 screen res, and working with Mudbox using the touch screen controls is really nice," said Mathew Doyle who works in Autodesk's Media & Entertainment Technical Marketing group. "It's fast, ultra-quiet, and has more than enough horsepower for my needs."

Tell Us What You Think
Comment:

Name:



 Enterprise Hardware
1. Vaio Fit Battery Danger Forces Recall
2. Drop in Global PC Shipments Slows
3. Google Glass Finds a Home in Medicine
4. IBM Mainframes Celebrate 50 Years
5. Fast Seagate 6 TB Drive for Data Center




 Most Popular Articles
1. BlackBerry Drops T-Mobile After Nasty Spat
2. Cisco, IBM Launch Internet of Things Consortium
3. Salesforce CRM Gets Industry Specific for Internet of Customers
4. IBM Applies Big Data Analytics To Fight Against Fraud
5. Intel Bets on Cloudera for Big Data Analytics

Have an informed opinion on this story?
Send a Letter to the Editor.
We want to know what you think.
Send us your Feedback.

 Related Topics  Latest News & Special Reports

  Poll: A Mix of Feelings on Future Tech
  Google, Rockstar Suit Stays in Calif.
  Michaels: Nearly 3M Cards Breached
  'Like' Cheerios, Give Up Right To Sue
  Heartbleed Could Cost Millions

 Technology Marketplace

Business Intelligence
Get real-time, cloud-based information services with Neustar.
 
Cloud Computing
BMC's I.T. solutions unleash the power of your business
Next Generation Data Center Is Here! Vblock™ Systems from VCE
 
Contact Centers
HP delivers the future of the contact center with HP Qfiniti 10.
 
Data Storage
Next Generation Data Center Is Here! Vblock™ Systems from VCE
Barium Ferrite (BaFe) is the future of tape.
2.5" Enterprise-class SATA & SAS SSDs for server & storage applications
 
Enterprise Hardware
Barium Ferrite (BaFe) is the future of tape.
2.5" Enterprise-class SATA & SAS SSDs for server & storage applications
 
Enterprise I.T.
BMC's I.T. solutions unleash the power of your business
 
Hardware
Protect your network with APC Smart-UPS battery backup
 
Network Security
Protect your network with APC Smart-UPS battery backup
 

Network Security Spotlight
Michaels Says Nearly 3M Credit, Debit Cards Breached
Arts and crafts retail giant Michaels Stores has confirmed that a data breach at its POS terminals from May 2013 to Jan. 2014 may have exposed nearly 3 million customer credit and debit cards.
 
Heartbleed Could Cost Millions, Could Have Been Prevented
Early estimates of Heartbleed’s cost to enterprises are running in the millions. The reason: revoking all the SSL certificates the bug leaked will come at a very hefty price.
 
Google's Street View Software Unravels CAPTCHAs
The latest software Google uses for its Street View cars to read street numbers in images for Google Maps works so well that it also solves CAPTCHAs, those puzzles designed to defeat bots.
 

Enterprise Hardware Spotlight
Vaio Fit 11A Battery Danger Forces Recall by Sony
Using a Sony Vaio Fit 11A laptop? It's time to send it back to Sony. In fact, Sony is encouraging people to stop using the laptop after several reports of its Panasonic battery overheating.
 
Continued Drop in Global PC Shipments Slows
Worldwide shipments of PCs fell during the first three months of the year, but the global slump in PC demand may be easing, with a considerable slowdown from last year's drops.
 
Google Glass Finds a Home in Medical Education, Practice
Google Glass may find its first markets in verticals in which hands-free access to data is a boon. Medicine is among the most prominent of those, as seen in a number of Glass experiments under way.
 

Mobile Technology Spotlight
Google Releases Chrome Remote Desktop App for Android
You're out on a sales call, and use your Android mobile device to grab a file you have back at the office on your desktop. That's a bit easier now with Google's Chrome Remote Desktop app for Android.
 
Amazon 3D Smartphone Pics Leaked
E-commerce giant Amazon is reportedly set to launch a smartphone after years of development. Photos of the phone, which may feature a unique 3D interface, were leaked by tech pub BGR.
 
Zebra Tech Buys Motorola Enterprise for $3.45B
Weeks after Lenovo bought Motorola Mobility’s assets from Google for $2.91 billion, Zebra Technologies is throwing down $3.45 billion for Motorola’s Enterprise business in an all-cash deal.
 

Navigation
CIO Today
Home/Top News | Enterprise Software | Enterprise Hardware | Big Data | Network Security | Cloud Computing | CRM Systems
Data Storage | Operating Systems | Communications | CIO Issues | Mobile Tech | Chips & Processors | World Wide Web
Business Briefing | After Hours | Press Releases
Also visit these Enterprise Technology Sites
Top Tech News | CIO Today | Mobile Tech Today | Data Storage Today

Services:
FreeNewsFeed | Free Newsletters | XML/RSS Feed

About CIO Today Network | How To Contact Us | Article Reprints | Services for PR Pros (In partnership with NewsFactor) | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 CIO Today. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.