CIO Today

CIO Today Network Sites:   Top Tech News  |   CIO Today   |   Mobile Tech Today   |   Data Storage Today
Daily Briefing for Technology's Top Decision-Makers
Vblock™ Systems:
Advanced converged infrastructure
increases productivity & lowers costs.

www.vce.com
Thursday, April 24th 
Next Generation Data Center Is Here!
This ad will display for the next 20 seconds. Please click for more information, or scroll down to pass the ad, or Close Ad.
Trending Topics:   Security Heartbleed Big Data Cloud Computing Windows XP Data Centers OS X Mavericks
Home
Enterprise Software
Enterprise Hardware
Big Data
Network Security
Cloud Computing
CRM Systems
Data Storage
Operating Systems
Communications
CIO Issues
Mobile Tech
Chips & Processors
World Wide Web
Business Briefing
After Hours
Press Releases
 
Free Newsletters
Top CIO News
 
Mobile Tech Today
 

Communications

Cisco Rolls Out Unified Communications Manager 9.0

Cisco Rolls Out Unified Communications Manager 9.0
June 26, 2012 1:40PM

Bookmark and Share
"Enterprise IT managers want to address user demands for access to collaborative technologies on a variety of devices," said Cisco's Thomas Wyatt. "At the same time, resellers are looking to enable IT managers to maximize the value of existing investments while they transition to next-generation collaboration technologies."

Your Next Generation Data Center Is Here! Vblock™ Systems: the world's most advanced converged infrastructure are built on the Cisco Unified Computing System with Intel® Xeon® processors. Vblock™ Systems deliver extraordinary time to market, ROI and TCO, and flexibility to meet your continually changing demands with 5X faster deployment, 96% less downtime, and 1/2 the cost. Click here to learn more.

The convergence of mobility and collaboration are a growing reality. And that's the backdrop for Cisco's upgrade of the Unified Communications Manager platform's services and capabilities.

Release 9.0 tackles what Cisco sees as some of the key challenges IT managers are facing as they seek to "collaboration-enable" their employees both in the office and on the go.

"Enterprise IT managers want to address user demands for access to collaborative technologies on a variety of devices," said Thomas Wyatt, vice president and general manager at Cisco. "At the same time, resellers are looking to enable IT managers to maximize the value of existing investments while they transition to next-generation collaboration technologies."

Automation Tools

Cisco UC 9.0 aims to do all of this. A new featured called Extend and Connect works with Jabber to bring any third-party phone into the Cisco UC environment. Cisco is also offering support for fixed mobile convergence to give users with any type of mobile phone access to more desk phone-like features anywhere -- without the need of a smartphone, a data plan, or a mobile client installed on the phone.

On the video front, UC 9.0 promises better bandwidth management via a built-in implementation of Call Admission Control. CAC automatically creates a logical view of the network so the system can dynamically update traffic management across clusters and locations to ensure optimal call quality, even during peak usage periods. Cisco is also offering support for additional video endpoints and a dial by e-mail feature.

"We've relied on Cisco Unified Communications for several years, and this latest version brings several updates that answer pressing business needs. Voice traffic has increased exponentially on our network, especially during peak times when applications are due for enrollment and financial aid," said Nick Ciesinski, network architect at the University of Wisconsin. "Native queuing gives us a way to automate the handling of those spikes in call activity."

Thinking Mobile

The list of upgrades to Cisco's Unified Communications platform goes on and on, from customer collaboration upgrades to enhancements to Cisco Unified Contact Center Express and even licensing improvements.

Zeus Kerravala, principal analyst at ZK Research, said part of Cisco's strategy is to think mobile first.

"There is certainly a big battle in enterprise communications between Cisco and Microsoft. From the customers I've talked to they have become 1 and 1A in the market," Kerravala told us. "He who winds up winning the battle for the client winds up winning this war. You can definitely say the advantage goes to Microsoft when it comes to desktop."

To Cisco's advantage, the end-point computing market is shifting away from traditional desktop computing to mobile devices -- and much of what Cisco has acquired over the years with WebEx and Jabber has been optimized for mobile first.

"Cisco needs to get customers to think mobile first when thinking about Unified Communications," Kerravala said. "That would put the advantage in Cisco's hands because their set of mobile tools was better than what Microsoft offers."

Global availability of Cisco UC Release 9.0 is targeted for the third quarter. Extend and Connect, one of the many key advancements, requires both UC Release 9.0 as well as Cisco Jabber 9.1. Cisco Jabber 9.1 is scheduled to be available in the fourth quarter.

Tell Us What You Think
Comment:

Name:

Glen Sykes:

Posted: 2012-06-27 @ 6:43am PT
This should be a landmark release from Cisco. The 'dial by email' is a feature that is in danger of being dramatically underplayed by Cisco judging from its treatment thus far.

This powerful feature further leverages some of the investments Cisco made in Tandberg technology, and essentially allows a CUCM registered device to make calls (either voice or video) to any other organisation via the Internet or managed WAN. It is the beginning of ubiquitous, standards based IP calling between organisations, as opposed to the walled garden approach as seen with services such as Skype.



 Communications
1. FCC Defends Internet Traffic Proposal
2. AT&T Expanding Its Gigabit Broadband
3. Samsung Data Center Catches Fire
4. Online Access for the Deaf and Blind
5. FireChat Ignites New Way To Talk




 Most Popular Articles
1. BlackBerry Drops T-Mobile After Nasty Spat
2. Cisco, IBM Launch Internet of Things Consortium
3. Salesforce CRM Gets Industry Specific for Internet of Customers
4. Intel Bets on Cloudera for Big Data Analytics
5. SAP HANA Data Warehouse App Gets Faster Analytics


Have an informed opinion on this story?
Send a Letter to the Editor.
We want to know what you think.
Send us your Feedback.

 Related Topics  Latest News & Special Reports

  IBM Targets Big Data with Power8 Line
  Opera Coast Offers Safari Alternative
  FCC Defends Internet Traffic Proposal
  Fund Seeks To Head Off Heartbleeds
  Salesforce Developing App SOS Button

 Technology Marketplace
Business Intelligence
Get real-time, cloud-based information services with Neustar.
 
Cloud Computing
Next Generation Data Center Is Here! Vblock™ Systems from VCE
 
Contact Centers
HP delivers the future of the contact center with HP Qfiniti 10.
 
Data Storage
Next Generation Data Center Is Here! Vblock™ Systems from VCE
Barium Ferrite (BaFe) is the future of tape.
2.5" Enterprise-class SATA & SAS SSDs for server & storage applications
 
Enterprise Hardware
Barium Ferrite (BaFe) is the future of tape.
2.5" Enterprise-class SATA & SAS SSDs for server & storage applications
 
Hardware
Protect your network with APC Smart-UPS battery backup
 
Network Security
Protect your network with APC Smart-UPS battery backup
 

Network Security Spotlight
Tech Giants Fund Initiative To Prevent Future Heartbleeds
Can more funding prevent Heartbleed vulnerabilities in future open-source software? A new Core Infrastructure Initiative at the Linux Foundation is attempting to find out.
 
What Verizon's Data Breach Report Can Teach Enterprises
It’s probably not a jaw-dropper, but cyberespionage is officially on the rise. And the use of stolen or misused credentials is still the leading way the bad guys gain access to corporate information.
 
Top Cyberthreats Exposed by Verizon Report
Beyond Heartbleed, there are cyberthreats vying to take down enterprise networks, corrupt smartphones, and wreak havoc on businesses. Verizon is exposing these threats in a new report.
 
Navigation
CIO Today
Home/Top News | Enterprise Software | Enterprise Hardware | Big Data | Network Security | Cloud Computing | CRM Systems
Data Storage | Operating Systems | Communications | CIO Issues | Mobile Tech | Chips & Processors | World Wide Web
Business Briefing | After Hours | Press Releases
Also visit these Enterprise Technology Sites
Top Tech News | CIO Today | Mobile Tech Today | Data Storage Today

Services:
FreeNewsFeed | Free Newsletters | XML/RSS Feed

About CIO Today Network | How To Contact Us | Article Reprints | Services for PR Pros (In partnership with NewsFactor) | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 CIO Today. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.