CIO Today

CIO Today Network Sites:   Top Tech News  |   CIO Today   |   Mobile Tech Today   |   Data Storage Today
Daily Briefing for Technology's Top Decision-Makers
Neustar, Inc.
Protect your website & network
using real-time information & analysis

www.neustar.biz
Friday, April 18th 
24/7/365 Network Uptime!
This ad will display for the next 20 seconds. Please click for more information, or scroll down to pass the ad, or Close Ad.
Trending Topics:   Security Heartbleed Big Data Cloud Computing Windows XP Data Centers OS X Mavericks
Home
Enterprise Software
Enterprise Hardware
Big Data
Network Security
Cloud Computing
CRM Systems
Data Storage
Operating Systems
Communications
CIO Issues
Mobile Tech
Chips & Processors
World Wide Web
Business Briefing
After Hours
Press Releases
 
Free Newsletters
Top CIO News
 
Mobile Tech Today
 

CIO Issues

Tech Surge Aims To Fix What Ails HealthCare.gov Site

Tech Surge Aims To Fix What Ails HealthCare.gov Site
November 1, 2013 12:08PM

Bookmark and Share
After a month of haunting outages and outrage from disgruntled former supporters, the folks at HealthCare.gov -- the so-called Obamacare website -- are in need of a quick and serious fix. Oracle chief Larry Ellison said his company is pitching in to help fix what ails the government's health care Web site, shooting for improvement by November's end.

Your Next Generation Data Center Is Here! Vblock™ Systems: the world's most advanced converged infrastructure are built on the Cisco Unified Computing System with Intel® Xeon® processors. Vblock™ Systems deliver extraordinary time to market, ROI and TCO, and flexibility to meet your continually changing demands with 5X faster deployment, 96% less downtime, and 1/2 the cost. Click here to learn more.

Is every day Halloween? That is what the team members of HealthCare.gov, the federal insurance Web site, might have asked last month as the site's October 1 debut enabling a historic health system overhaul and insurance signup turned into weeks of haunting outages and outrage from dismayed and disgruntled former supporters.

The confidence of many affordable plan seekers who had championed Obamacare as a great idea was shaken. Those trying to sign up in the first week experienced outages and long waits and many gave up trying to register.

The government has responded with a firm commitment that when the going gets rough they can really get going. They are determined to get this right. Now more details are emerging about the “tech surge” for HealthCare.gov announced on October 22 that is designed to usher in the fixes.

The news is that a smart cadre of engineers and programmers from tech companies have jumped on board to help fix technical issues troubling HealthCare.gov. Google, Red Hat and Oracle are among those companies.

Two Names on Board

Julie Bataille, a spokeswoman for the Centers for Medicare and Medicaid Services, provided more details about the surge in a blog post on the HHS (Health and Human Services) Web site on Thursday:

“As part of the 'Tech Surge,' we’ve added key personnel from the government and private sector, including expert engineers and technology managers," she said. "These dozens of people are strengthening and reinforcing the team we have working 24/7 to address the problems around HealthCare.gov.”

She said those climbing on board are from leading technology companies such as Red Hat and Oracle and include individuals with expertise on site reliability, stability and scalability. She said two of those key personnel are Michael Dickerson and Greg Gershman.

Michael (Mikey) Dickerson, a site reliability engineer on leave from Google, is working on the stability of the Web site. “He has expertise in diving into any layer of the tech stack, from the metal to the application code to the people that write it,” she said, “in order to deliver some of the world's most reliable online services.”

Clear Path Forward

Greg Gershman is Director of Innovation for Washington D.C.-based Mobomo, a mobile app design and development company. “Greg is a developer and entrepreneur with experience running agile development teams and creating better user experiences when interacting with government,” said Bataille.

His company, which helps businesses and organizations build mobile applications, is no stranger to government work. The company built the official U.S. Navy apps for iOS, Android, and Chromebook. The apps help connect families with events and news about sailors at sea. The firm also tackled a system for NASA.gov and subdomains in 13 weeks, replacing an older proprietary system with a Drupal open-source content management system powered by Amazon Web Services. (continued...)

1  |  2  |  Next Page >

 

Tell Us What You Think
Comment:

Name:

Pluto Lane:

Posted: 2013-11-09 @ 12:55pm PT
Here's an answer:

Contract it out to the private sector to build and implement because they can do it so much better than the government can.

Oh... wait.

That's exactly what they did.

Michael O'Daniel:

Posted: 2013-11-02 @ 7:38am PT
I think it's pathetic and outrageous that this debacle ever happened in the first place. Government agencies either do not care or are totally incompetent when it comes to managing IT properly -- they waste millions or billions of taxpayer money and no one has accountability, or loses his/her job, as a result of doing so. This was supposed to be a tech-savvy administration, but the agencies still don't know how to write reqs properly, how to hire and manage the right vendors, and how to implement IT projects that are secure and properly serve the users they are allegedly designed to serve. Does anyone have an answer for that?



 CIO Issues
1. OpenSSL Calls for More Support
2. Heartbleed Flaw Affects Hardware
3. Is a Web Site Safe from Heartbleed?
4. States Probing Massive Data Breach
5. AWS Launches Cost Explorer Utility




 Most Popular Articles
1. BlackBerry Drops T-Mobile After Nasty Spat
2. Cisco, IBM Launch Internet of Things Consortium
3. Salesforce CRM Gets Industry Specific for Internet of Customers
4. IBM Applies Big Data Analytics To Fight Against Fraud
5. Intel Bets on Cloudera for Big Data Analytics

Have an informed opinion on this story?
Send a Letter to the Editor.
We want to know what you think.
Send us your Feedback.

 Related Topics  Latest News & Special Reports

  Google Street View Unravels CAPTCHAs
  Yahoo COO Gets $58M Parting Gift
  Teen Arrested for Heartbleed Hack
  Android Gets Chrome Remote Desktop
  Malware Targets Facebook Users

 Technology Marketplace

Business Intelligence
Get real-time, cloud-based information services with Neustar.
 
Cloud Computing
BMC's I.T. solutions unleash the power of your business
Next Generation Data Center Is Here! Vblock™ Systems from VCE
 
Contact Centers
HP delivers the future of the contact center with HP Qfiniti 10.
 
Data Storage
Next Generation Data Center Is Here! Vblock™ Systems from VCE
Barium Ferrite (BaFe) is the future of tape.
2.5" Enterprise-class SATA & SAS SSDs for server & storage applications
 
Enterprise Hardware
Barium Ferrite (BaFe) is the future of tape.
2.5" Enterprise-class SATA & SAS SSDs for server & storage applications
 
Enterprise I.T.
BMC's I.T. solutions unleash the power of your business
 
Hardware
Protect your network with APC Smart-UPS battery backup
 
Network Security
Protect your network with APC Smart-UPS battery backup
 

Network Security Spotlight
Google's Street View Software Unravels CAPTCHAs
The latest software Google uses for its Street View cars to read street numbers in images for Google Maps works so well that it also solves CAPTCHAs, those puzzles designed to defeat bots.
 
Canadian Teen Arrested for Heartbleed Hack
One week after the OpenSSL Heartbleed vulnerability was unveiled, Canadian authorities have made the first arrest -- a London, Ontario teenager -- connected to exploiting the security hole.
 
IBM Offers Security, Disaster Recovery as SoftLayer Service
New disaster recovery and security services for SoftLayer clients are being added by IBM. Big Blue said the new capabilities will speed cloud adoption by alleviating concern over business continuity.
 

Enterprise Hardware Spotlight
Vaio Fit 11A Battery Danger Forces Recall by Sony
Using a Sony Vaio Fit 11A laptop? It's time to send it back to Sony. In fact, Sony is encouraging people to stop using the laptop after several reports of its Panasonic battery overheating.
 
Continued Drop in Global PC Shipments Slows
Worldwide shipments of PCs fell during the first three months of the year, but the global slump in PC demand may be easing, with a considerable slowdown from last year's drops.
 
Google Glass Finds a Home in Medical Education, Practice
Google Glass may find its first markets in verticals in which hands-free access to data is a boon. Medicine is among the most prominent of those, as seen in a number of Glass experiments under way.
 

Mobile Technology Spotlight
Google Releases Chrome Remote Desktop App for Android
You're out on a sales call, and use your Android mobile device to grab a file you have back at the office on your desktop. That's a bit easier now with Google's Chrome Remote Desktop app for Android.
 
Amazon 3D Smartphone Pics Leaked
E-commerce giant Amazon is reportedly set to launch a smartphone after years of development. Photos of the phone, which may feature a unique 3D interface, were leaked by tech pub BGR.
 
Zebra Tech Buys Motorola Enterprise for $3.45B
Weeks after Lenovo bought Motorola Mobility’s assets from Google for $2.91 billion, Zebra Technologies is throwing down $3.45 billion for Motorola’s Enterprise business in an all-cash deal.
 

Navigation
CIO Today
Home/Top News | Enterprise Software | Enterprise Hardware | Big Data | Network Security | Cloud Computing | CRM Systems
Data Storage | Operating Systems | Communications | CIO Issues | Mobile Tech | Chips & Processors | World Wide Web
Business Briefing | After Hours | Press Releases
Also visit these Enterprise Technology Sites
Top Tech News | CIO Today | Mobile Tech Today | Data Storage Today

Services:
FreeNewsFeed | Free Newsletters | XML/RSS Feed

About CIO Today Network | How To Contact Us | Article Reprints | Services for PR Pros (In partnership with NewsFactor) | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 CIO Today. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.