Cloud CRM company Salesforce has a new way to empower SMBs to tap into customer service strategies to drive growth -- the Desk.com App Hub, a one-stop shop to access partner apps.
As hosted voice and unified communication services evolve, businesses face a basic quandary: continue to operate hardware and software on-site, or take the leap to a cloud-based system?
Major updates to Microsoft Dynamics ERP and CRM apps aim to unify sales, marketing, and service efforts. The goal? To help businesses of all sizes provide outstanding customer experiences and service.
TMC has honored Enghouse Interactive’s extensive Contact Center, Self-Service and Unified Communications solutions portfolio with the 2014 INTERNET TELEPHONY Lync Pioneer Award.
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