Retailers looking to better connect with customers from the moment they begin researching products online can find help from two new Salesforce Marketing Cloud services.
CRM giant Salesforce is working to fortify the quoting and billing functions of its software platform. To do so, the customer relationship management company just snapped up SteelBrick.
With the rising popularity of alternative office space, cloud business communication and collaboration solutions are seeing momentum. Zoho CRM is tapping into that trend with a RingCentral integration.
Seven months after it first introduced SAP Digital for Customer Engagement, SAP has enhanced the CRM tool and added new capabilities for e-mail marketing, sales forecasting and other tasks.
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