Microsoft Dynamics CRM has become a strong presence in the financial sector, where banks are learning to leverage it for better customer relationship management and more personalized service.
Proving its commitment to mobile, Salesforce has rolled out a new developer framework that helps companies deliver personalized, interactive customer experiences from mobile apps.
Oracle’s CTO Larry Ellison kicked off Oracle OpenWorld 2014 in San Francisco with a rallying cry that put cloud computing front and center in the software giant’s technology portfolio.
Microsoft has added a host of new features to Dynamics CRM 2015 to help marketing and sales teams work better together. The new release aims to improve collaboration and eliminate redundant efforts.
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