Cisco and Salesforce have announced a strategic alliance that will see the two companies jointly develop and market new services in cloud, Internet of Things, and customer service areas.
CRM giant Salesforce has announced Salesforce Einstein, its new initiative to embed AI across its customer relationship management platform to deliver "the world's smartest CRM."
CRM giant Salesforce is aiming to make it easier for companies to deploy new customer-facing Web sites, thanks to a new framework for its Lightning platform, dubbed Salesforce Lightning Bolt.
Customer relationship management giant Salesforce will soon unveil Einstein, a new artificial intelligence product for CRM that will become a "nerve system" for everything the company does.
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