Done right, customer service has more potential than ever to help companies grow their businesses, but it's also increasingly complex. That's where AI can step in to help, says Salesforce.
Tech giant IBM has unveiled IBM Machine Learning, the first cognitive platform for continuously creating, training and deploying a high volume of analytic models in the private cloud.
This year, some big news is expected to come out of Apple's Worldwide Developers Conference, including a possible sneak peek at the iPhone 8, expected to launch later this year.
The latest version of Microsoft SQL Server is due out soon after being in public preview mode since last year. From the looks of things, there is plenty for IT departments to like about the latest release.
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