It's really hard to turn down money, Seattle startup founder Manny Medina says. But that's what his cloud-based sales software company, Outreach, had to do as it started rapidly growing.
Done right, customer service has more potential than ever to help companies grow their businesses, but it's also increasingly complex. That's where AI can step in to help, says Salesforce.
Tech giant IBM has unveiled IBM Machine Learning, the first cognitive platform for continuously creating, training and deploying a high volume of analytic models in the private cloud.
This year, some big news is expected to come out of Apple's Worldwide Developers Conference, including a possible sneak peek at the iPhone 8, expected to launch later this year.
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