Tech giant Oracle is pushing out a slew of cloud announcements at Oracle OpenWorld 2015. One of the biggest -- Oracle Cloud Platform for Big Data -- taps into the big data trend.
Redmond just snapped up an addition to its CRM war chest -- Adxstudio, which provides Web portals, online engagement solutions and app lifestyle management tools for Microsoft Dynamics CRM.
CRM giant SAP wants to go beyond CRM with its latest software innovation. Its “integrated digital enterprise technologies” concept is designed to transform firms' relationships with customers.
The two big CRM rivals have been working together for some time, and now plan to further integrate the Salesforce Customer Success Platform with MS Office productivity apps and services.
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