A Salesforce survey found "serious inefficiencies" in how technology is being used to improve routine patient care. The tools for connected care exist, but health care providers are still behind the times.
Redmond is offering its Power BI set of business-intelligence tools as a free version. The gratis version of Microsoft's suite of tools for managing, visualizing, interacting with data is coming soon.
Salesforce has released its 2015 State of Marketing report, offering strategic insights into priorities for marketers in the months ahead. One key: the customer journey will be critical to business success.
The self-service CRM package bought last year by Microsoft just got an upgrade. The new version of Parature, to be released this spring, includes more than 30 high-priority customer capabilities.
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