Customer Service
On Aisle 3: Customer Service Robots

On Aisle 3: Customer Service Robots
The robots are coming. Home-improvement store Lowe's is testing whether new bots on wheels can improve its customer service, like helping a shopper find a match for something as simple as a nail.
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Resource Center
Wrong backup cloud could mean permanent loss of endpoint data
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Cisco Aims To Make Cities Smarter
Your city could soon be smarter than ever. That’s because Cisco and the Smart Cities Council are digging into what it takes to help local governments accelerate their smart city initiatives.
Progress Software Buys Telerik
Looking to kickstart growth and modernize its tech offerings, Progress Software has announced that it is acquiring Bulgarian application development tool maker Telerik for $262.5 million.
Ups and Downs of Apple Pay in Action
Perhaps a totally wallet-free life won't be coming for a while, but Apple's new payments system, Apple Pay, brings us much closer, making it easy to shop online -- maybe even too easy.
Snow, Ice, and Profit for Small Biz?
The record cold and snow last year was harder than many people expected. What do you do in the midst of mountains of snow? If you're like some small business owners this year, you try to profit from it.
Google Debuts New Delivery Service
Aims to undercut Amazon Prime, others.
IBM Going Global with Watson Clients
Natural-language queries a huge draw.
Salesforce Now Even More Mobile
Rolls out Sales Cloud1, Service Cloud1.
Peer-to-Peer Payments via Facebook?
Debit card based, no bank info needed.
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