|FCC Wants Phone Network Overhaul
The phone system that was built on principles going back to Alexander Graham Bell is on the verge of being replaced by Internet technology, thanks to an effort spearheaded by the FCC.
|BBM Update Released for iPads, iPods
The beleaguered Canadian handset maker is continuing to leverage one of its key assets, the popular BlackBerry Messenger system, with an updated version just released for Apple’s iPad and iPods.
|Chief Customer Officer Award: MetLife
Claire Burns is rising to the top of the CRM executive ranks. The Chief Customer Officer Council has named MetLife's senior vice president as its 2014 Chief Customer Officer of the Year.
|BBM for Android and iOS Delayed
The promised BlackBerry Messenger versions for Android and iOS are still not available. The reason the apps aren't ready for release -- complications caused by the leaking of an Android version.