Business Intelligence
Google Retitles Commercial Services

Google Retitles Commercial Services
Tech giant Google is introducing a new name for the software and services that it sells to businesses, as the company makes its play for a bigger chunk of the lucrative commercial tech market.
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Do You Need a Chief Customer Officer?
Good question. Curtis Bingham, founder and executive director of the Chief Customer Officer Council, has a good answer: Yes. As Bingham sees it, the question really isn't whether you need a CCO but when.
Splunk Cuts Prices, Vows 100% Uptime
Cloud analytics service Splunk, which provides big-data solutions for "operational intelligence," has announced a 33 percent price cut and a new 100 percent uptime guarantee.
IBM Beefs Up Identity Intelligence
Big Blue is betting big on identity intelligence. IBM just acquired a private firm with security software to govern user access to apps and data across cloud and on-premise environments.
Many Sites Are Studying Consumers
Think you're in control? Think again. Facebook and OKCupid admitted they manipulated user experiences. But they're not the only ones studying unsuspecting customers. Retailers do much the same.
Chief Customer Officers' Clout Grows
Especially in the tech sector.
Watson's First Consumer-Facing Gig
Helps military adjust to civilian life.
HP Drops $50M on Hortonworks
Targeting enterprise big data needs.
Esri, SAP Team on Data Mapping
Visualization of business intelligence.
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