Business Intelligence
NSA Uses Google-Like Search Engine

NSA Uses Google-Like Search Engine
The National Security Agency has developed its own version of Google to search through the billions of phone calls, e-mails and other electronic communications it monitors, according to a new report.
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Do You Need a Chief Customer Officer?
Good question. Curtis Bingham, founder and executive director of the Chief Customer Officer Council, has a good answer: Yes. As Bingham sees it, the question really isn't whether you need a CCO but when.
Facebook Offers Cross-Device Analytics
New capabilities for cross-platform activity reporting on Facebook will enable marketers to better understand how online ads viewed on one device might lead to purchases made on another device.
Splunk Cuts Prices, Vows 100% Uptime
Cloud analytics service Splunk, which provides big-data solutions for "operational intelligence," has announced a 33 percent price cut and a new 100 percent uptime guarantee.
Brain Waves: the New Focus Group?
A new study finds that listening to the average brain-wave activity of a small group of subjects produces a more accurate prediction of a large population's likely embrace of something than a focus group.
IBM Beefs Up Identity Intelligence
To offer biz better security products.
Many Sites Are Studying Consumers
Facebook and OKCupid are not alone.
Chief Customer Officers' Clout Grows
Especially in the tech sector.
Watson's First Consumer-Facing Gig
Helps military adjust to civilian life.
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