|Mobile Apps Extend Dynamics CRM
Microsoft has released mobile apps for its Dynamics CRM, bringing that suite of services up to speed with competitors like Salesforce. The apps offer added convenience for on-the-go personnel.
|Salesforce Declares Hackathon a Tie
Declaring a tie, Salesforce has put an end to the Hackathon drama. More than 4,500 developers competed to build next-generation mobile apps on the Salesforce1 platform, and first prize was $1 million.
|Chief Customer Officer Role Evolving
There’s been a lot of talk about making IT a competitive advantage in the enterprise. But for all the focus on technology, there's a growing movement focusing on traditional customer service.
|Pharmacy Taps Dynamics for Retail
A leading Canadian pharmacy retailer is betting on Microsoft Dynamics AX for Retail to manage its end-to-end retail operations, from its headquarters down to the point of sale devices in stores.