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Data Security

Intermedia Rolls Out a File-Sharing Service for SMBs

Intermedia Rolls Out a File-Sharing Service for SMBs
November 1, 2013 11:13AM

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Although file sharing is common in companies actively promoting business collaboration, IT departments worry about the use of consumer-oriented sharing services like Dropbox. Providers like Intermedia are now telling IT managers how to provide similar sharing services, but with greater control and security, said analyst Charles King.

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File-sharing has become a major component of the bring-your-own-device trend, with many employees using consumer-based services. But IT departments have been looking for more secure, centrally-managed services, and now IT services provider Intermedia is offering another cloud-based option for small and medium-size businesses (SMBs).

The Mountain View, California-based company’s business-grade file collaboration service, called SecuriSync, is designed to provide the access that mobile users need, but with the kind of protection and control that IT wants. It will be competing with other enterprise-oriented services, including Box and Egynte.

Michael Gold, president of Intermedia, said in a statement that SecuriSync offers “users a file sync and share solution that’s as simple to use as Dropbox, with the control and security that business customers demand.” Gold has also told news media that Intermedia’s new service offers extensive redundancies in servers, data centers, storage, routers and other components.

99.999 Percent SLA

Like the other business-focused services, SecuriSync offers the ability to sync file versions across devices, sharing between users inside and outside a company’s firewall, centralized control over permissions, both at-rest and in-transit encryption and remote wipe capability. Additionally, the service administrator can audit files and keep track of who makes edits or shares the file. Intermedia says the service also offers a 99.999 percent service level agreement (SLA) to protect all user content.

Additionally, SecuriSync utilizes the Intermedia HostPilot control panel, which also manages other Intermedia services in the organization including its Office in the Cloud suite with a hosted Microsoft Exchange and hosted PBX.

There’s also integration with Microsoft Active Directory, the ability to leverage existing passwords, and integration with Outlook and Office. Intermedia said that compared to Box for Enterprise, SecuriSync allows a user to set permissions for sub-folders, provides 24/7 phone support and allows unlimited file sizes.

‘Common Capability’

Charles King, an analyst with industry research firm Pund-IT, told us that file sharing has now become “a common capability in companies that are actively promoting business collaboration,” which he said included the vast majority of companies. It is a vast improvement over circulating versions of documents as attachments through email, he said.

King pointed out the rise of what is sometimes called “shadow IT,” where employees, who are readily using their personal devices for work, engage free or low-cost services outside of IT because IT is not providing assistance quickly or readily enough.

The use of the consumer-oriented Dropbox sharing service is a key example. King said it has “become popular with groups of people who feel comfortable managing their own technology.” But, he noted, there “has been pushback from vendors and service providers,” like Intermedia, who are telling IT departments they can provide similar sharing services, but with greater control and security.

The SecuriSync service begins at $5 monthly for 10 GB per user, or, as part of the Office in the Cloud suite, at levels starting at $15/user/month.

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