VANCOUVER, BRITISH COLUMBIA, April 16, 2013 -- Indicee, Inc., the leading cloud business intelligence platform for business users, today announced it has launched Indicee Analytics for Sales & Chatter on salesforce.com's AppExchange, empowering businesses to connect with customers, partners and employees in entirely new ways. The new Indicee Analytics app provides companies with insight into how activity in Salesforce Chatter is impacting sales key performance indicators (KPIs such as average order values, win rates and time-to-close rates. By bridging data from the Salesforce Sales Cloud and Chatter, the new dashboards show the correlation between social activity and sales performance over time, and help businesses with calculating the ROI of team selling.
Built on the Salesforce Platform, the world's leading cloud platform for social and mobile business apps, Indicee Analytics for Sales & Chatter is currently available on the AppExchange at https://appexchange.salesforce.com/listingDetail?listingId=a0N3000000B2un6EAB
"Indicee Analytics answers the most critical social business question: how are my social activities influencing the bottom-line?" said Mark Cunningham, founder & CEO, Indicee. "We all know that being more social can provide real competitive advantage and enhance business performance. But companies also want to know why, by how much, and how to keep improving. It's really exciting to be able to prove out the social business value story with this app and to see the positive impact that Salesforce Chatter is having for hundreds of organizations."
"Many companies are looking at how best they can leverage social tools and strategies to connect with their customers in entirely new ways," said Ron Huddleston, senior vice president, ISV and Channel, salesforce.com. "By leveraging the power of the Salesforce Platform, partners such as Indicee are empowering customers with analytics that provide a window into how social tools are being adopted and the impact they're having on their business."
"We've been working with Indicee to shine a light on how well our social initiatives are helping us reach our business objectives," said Robert Lacis, director of Sales Operations, Maxim Integrated. "The data from the Indicee Analytics app has been invaluable in providing us with a baseline for improvement and confirming the potential value that becoming more social could have to our business."
Connect in Entirely New Ways with Social and Mobile Cloud Technologies
Indicee Analytics for Sales & Chatter allows customers to tap into the power of social by providing insight into the value of using tools such as Chatter. By measuring how effectively these tools are being adopted and used, companies can take their social pulse, shape engagement and link social activities with business objectives.
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