CIO Today

MySpace Revamp Aims To Reverse User Exodus

Wed, 10 Mar 2010 10:34:43 -0500

MySpace is attempting to bring back old users and attract new ones with a complete revamp of the social network. The plans to change come after the social network has lost market share against its rivals.

Once considered the household name for social-networking web sites, MySpace lost its top position in the market once Facebook began to attract new users at high rate.

Expected changes include a cleanup of the cluttered layout and faster page loads. The bigger changes include a focus on music. These features will be made available in the next few months, according to MySpace, with users able to share music playlists with other users.

MySpace executives have been talking about the changes in recent weeks. The revamp is because MySpace "really wanted to show the crowd how MySpace is thinking different about the advertiser experience," said MySpace's Nada Stirratt, chief revenue officer, in a post.

Focusing on Youth

This lets MySpace hone in on a core user base of music-oriented fans and young people seeking self-expression, according to Ray Valdes, a Gartner analyst.

MySpace's focus on a younger audiences makes sense since adults favor Facebook, according to recent data from the Pew Internet & American Life Project. A total of 73 percent of all adults 18 and older who use social-networking sites have a Facebook account. Seventy-one percent of those adults are between the ages of 18-29.

"These changes are welcome and necessary, but by themselves cannot reverse powerful market trends," Valdes said.

But many observers question if these changes will be enough to attract new users. In January, MySpace had 119 million unique visitors, a 7.4 percent decrease from the same month in 2009, according to ComScore, a provider of online traffic reports. MySpace executives, however, expect that number to grow to 200 million or 300 million. While the number...

Patches Highlight Problems in Maintaining Older Software

Wed, 10 Mar 2010 08:51:32 -0500

Microsoft on Tuesday released two security bulletins to fix eight bugs in its Windows and Microsoft Office software. Both bulletins are rated important, but analysts said many of the vulnerabilities could potentially be more severe if exploited.

Joshua Talbot, security intelligence manager at Symantec Security Response, is concerned that in many enterprise environments, Windows XP is still common, and these vulnerabilities are more serious on XP and older systems.

"Since Windows 7, Microsoft has seemed to downgrade file-based vulnerabilities," Talbot said. "In the past, I think many of the vulnerabilities patched this month could have been rated critical, but with protections like DEP and ASLR, these types of vulnerabilities are less of an issue for Windows 7."

A Patch Roller Coaster

Andrew Storms, director of Security operations for nCircle, said IT security teams have been on a Microsoft roller coaster so far in 2010 in regards to bulletins. He pointed to January, which produced two bulletins, including the out-of-band emergency release for Internet Explorer. That was followed by a monster patch of 13 bulletins in February. March will go down in history as a light Patch Tuesday with only two important bulletins.

"Unfortunately, this was the first patch for the newer, safer Office 2007 file format. File-format attacks continue to be a favorite attack vector for earlier versions of Office, especially 2003," Storms said. "Since releasing Office 2007 three years ago, Microsoft hasn't had to patch a single bug in this file format, something I'm sure they are pretty proud of. IT security teams everywhere will be keeping their fingers crossed, hoping that this isn't the beginning of a new streak of vulnerabilities in Office."

For the second time in three months, Microsoft has also issued a warning about a new IE zero-day bug. Like the IE zero-day bug from January that got a lot of...

HP Turns Steve Jobs' Flash Snub Against Apple's iPad

Wed, 10 Mar 2010 08:12:09 -0500

No watered-down Internet. No sacrifices. That's the promise Hewlett-Packard Vice President and CTO Phil McKinney offered consumers in a blog post about the PC giant's upcoming tablet computer. HP's iPad competitor, he promised, will offer a full web browsing experience in the palm of your hand.

McKinney's blog even posted a demo of HP's upcoming tablet computer running Adobe System's Flash player and its Air application that lets Flash run outside of a browser. The video doesn't compare to the polished Apple commercial showcasing the iPad during the Oscars, but it does offer a sneak peak of what consumers can expect later this year -- including Flash capabilities.

HP's partnership with Adobe on the tablet flies on the face of Apple's iPad strategy. As reported in The Wall Street Journal, Apple CEO Steve Jobs decided not to include Flash support in the iPad, insulting Adobe and opening the door for the software maker to find partners to rival Apple in tablets.

A Flashy Tablet Argument

"Flash performance, while critical to vast number of web sites, is not typically a subject whose interest extends much beyond concerned developers and their beleaguered spouses," said Charles King, principal analyst at Pund-IT. "But given the enormous interest generated by the iPad, the issue became something of a cause c�l�bre among Apple's fans and foes, Adobe's buddies and enemies, and nondenominational Internet aficionados."

No matter what one thinks of Flash, King said it seems odd to close the iPad, a device designed largely for media consumption, to some of the Internet's best-known media sites. However, Jobs doesn't have a reputation for suffering fools gladly, even when the fools are asking perfectly reasonable questions, King said.

"Beyond whatever Jobs might have hoped to achieve with his comments, we doubt that Phil McKinney's blog post was among his goals. In essence, Jobs' blanket...

As Ballmer Praises Apple, EFF Cites Stiff App Store Rules

Tue, 09 Mar 2010 14:25:44 -0500

With the stakes high in Microsoft's bid to add its search engine to the iPhone, a few words of praise by the software giant's CEO have drawn a considerable amount of attention.

"Apple's done a very nice job that allows people to monetize and commercialize their intellectual property" in the App Store, Microsoft CEO Steve Ballmer told a University of Washington audience last week.

Playing Bing-o

Although Ballmer was stating the obvious, observers and analysts quickly surmised that he was trying to sweeten the waters in advance of Apple's decision on whether to replace Google with Microsoft's Bing as the default search engine on the iPhone operating system.

Business Week reported in January that the two giants were in negotiations for that deal. Asked by Reuters about the prospects after unveiling the Windows 7 Phone Series last month, Ballmer said, "I hear the same rumors you do."

The App Store has more than 130,000 products for sale or free, fueling the sale of iPods and iPhones and creating a user experience that other smartphone manufacturers have tried to emulate. Microsoft's Windows Marketplace for Mobile has less than 1,000 apps.

No Denying It

"It would appear that Microsoft is no longer in denial about what Apple has accomplished," said Michael Gartenberg of the Altimeter Group, a technology consulting firm. "The question is, will Microsoft be able to drive a wedge between Apple and Google and find a new and unlikely ally in the mobile space?"

As Ballmer praised the App Store, the Electronic Frontier Foundation (EFF), a San Francisco-based nonprofit, launched a broadside against Apple by publishing the company's 28-page developer licensing agreement on its web site.

Since NASA now has an iPhone app, the group cleverly filed a Freedom of Information Act request for the agreement that the government agency signed with Apple.

'Major Shift'

"The entire family of devices built...

Facebook Reported Ready To Let Users Share Locations

Tue, 09 Mar 2010 15:06:42 -0500

Facebook may join other Internet companies in offering location-based services. The social-networking site plans to let its users share their location and see the locations of friends, according to published reports.

Facebook could use the service to provide advertisers with targeted information such as the nearest ATM. The feature is expected to be similar to Foursquare, a location-based social network that enables users to "check in" with one another and meet up.

Some Internet users have accepted location services as a way to gain information they feel is valuable, such as a coupon for a nearby restaurant or personalized weather services. But others fear it's another example of Big Brother watching and, in this case, knowing where they are.

User Control

Facebook has been working on the feature for more than a year and is expected to make it available to its millions of users, reports say. The company also plans to provide application programming interfaces to third-party developers who want to add location features to their Facebook applications.

The company is tight-lipped about the service. "We are constantly experimenting with new ideas and products internally," said Meredith Chin, a Facebook spokesperson, in an e-mail. "We don't have anything more to share at this time."

Facebook may want to announce the feature at its F8 Conference next month.

U.S. companies offering location-based services must comply with the CAN-SPAM Act, which requires users' consent. Under the 2003 act, companies have given users control of location services on web sites and in mobile apps.

In Europe, the European Union has taken steps to protect users from information gathered through location-based services.

Some companies have taken extra steps by adding privacy-enhancing technologies.

The Rummble Example

Companies hoping to give advertisers ways to target audiences have been implementing location-based services for some time. Rummble, a location-based social network, has...

Remote-Code Vulnerability Being Exploited in IE 6 and 7

Tue, 09 Mar 2010 13:51:17 -0500

Older versions of Internet Explorer are under attack. Microsoft warned Tuesday afternoon that cybercriminals are actively exploiting a security vulnerability that lets attackers execute malicious code from remote locations.

Microsoft's internal investigation reveals that the latest version of the browser, Internet Explorer 8, is not affected. Likewise, Internet Explorer 5.01 Service Pack 4 on Microsoft Windows 2000 Service Pack 4 is not affected.

Here's a quick list of affected versions for IT administrators looking to implement a workaround to mitigate the risk: Internet Explorer 6 Service Pack 1 on Microsoft Windows 2000 Service Pack 4, and Internet Explorer 6 and Internet Explorer 7.

"In addition to Microsoft's Patch Tuesday updates today, the company also issued an advisory for a new zero-day vulnerability affecting Internet Explorer," said Josh Talbot, security intelligence manager for Symantec Security Response. "Symantec has observed exploitation of this vulnerability in the wild and has created Trojan.Malscript!html and JS.Downloader detection to mitigate this attack."

The Root of the Problem

Microsoft said the vulnerability exists due to an invalid pointer reference being used within Internet Explorer. Under certain conditions, it's possible for the invalid pointer to be accessed after an object is deleted, according to a March 9 Microsoft security advisory. In a specially-crafted attack, in attempting to access a freed object, Internet Explorer can be caused to allow remote code execution.

"At this time, we are aware of targeted attacks attempting to use this vulnerability. We will continue to monitor the threat environment and update this advisory if this situation changes," Microsoft said. "On completion of this investigation, Microsoft will take the appropriate action to protect our customers, which may include providing a solution through our monthly security update release process, or an out-of-cycle security update, depending on customer needs."

Mitigating Factors

IT administrators can take heart in the mitigating factors that may protect their...

Cisco Unveils Much Faster CRS-3 Router for Net Growth

Tue, 09 Mar 2010 12:31:57 -0500

The wait is over. Cisco Systems on Tuesday finally took the lid off its hype machine to reveal ... a new router. Cisco is positioning its CRS-3 Carrier Routing System as the foundation of the next-generation Internet that will pave the way for rapid growth of video transmissions, mobile devices, and new online services.

The CRS-3 offers three times the traffic capacity of the its predecessor, the CRS-1, Cisco said, and promises to accelerate the delivery of new experiences for consumers, new revenue opportunities for service providers, and new ways to collaborate in the workplace. That's a lot of hyperbole, but analysts said it's believable.

"It's too bad Cisco led up to this router announcement with so much hype. People were expecting Armageddon or something. They had this countdown timer as if something big was going to happen," said Zeus Kerravala, a vice president at Yankee Group. "At the end of the day what Cisco announced was a big, fast router. But that's what Cisco does. We expect Cisco to release bigger, faster routers. It's what they built their company history on."

Lighting-Fast Router

The Cisco CRS-3 can handle up to 322 terabits per second. To put that speed into perspective, this router would allow the entire printed collection of the Library of Congress to be downloaded in just more than one second. Or every man, woman and child in China to make a video call -- simultaneously. And every motion picture ever created to be streamed in less than four minutes.

The Cisco CRS-3 makes possible unified service delivery of Internet and cloud services. A Network Positioning System provides layers three to seven application information for the best path to content. And a cloud virtual private network for Infrastructure as a Service lets customers "pay as you go" for computing, storage and network...

Sony, Samsung Join Campaign To Push 3-D TV Sets

Tue, 09 Mar 2010 10:29:49 -0500

On the heels of the big 3-D television presence at the Consumer Electronics Show in January, Sony and Samsung are joining Panasonic, LG Electronics, and others in promoting the new technology. On Tuesday, Sony said it is aiming for 10 percent of its TV sales within the next year to be 3-D models, and Samsung announced a range of HDTV sets and Blu-ray players will ship later this month.

At a press conference Tuesday in New York City, Samsung announced what it described as the "world's first available full HD 3D LED TV," as well as a variety of related 3-D home entertainment products.

'World's First HDTV App Store'

Under a new promotion, buyers of a Samsung 3-D TV and 3-D Blu-ray player or home theater system will get a "3-D starter kit" with two pairs of 3-D glasses and a 3-D version of DreamWorks Animation's Monsters vs Aliens. The manufacturer also said it plans to make available a 3-D version of the studio's popular Shrek film series.

Samsung's 3-D offerings include 46- and 55-inch LED TVs being released this month, and others to be rolled out over the next several months. It also touted the 240-Hz refresh rate and Internet connectivity in the new models, as well as access to the "world's first HDTV app store," Samsung Apps.

On Wednesday, Panasonic will start selling its first 3-D TV in the U.S. in a partnership with Best Buy, while Samsung is also launching a 3-D TV and Blu-ray player offer with that retailer. LG said Tuesday it will begin offering its new 3-D sets in India.

Sony's first sales will be in June in Japan, and the company hasn't announced launch plans for the new products in the U.S. It has also said it will be releasing a software update for the PlayStation 3,...

IBM Develops Earth-Friendly Plastic

Wed, 10 Mar 2010 05:01:32 -0500

When you recycle a plastic bottle, it doesn't necessarily become another plastic bottle.

Because of limitations in recycling technology, a common type of plastic used in water bottles and food containers weakens so much when it's recycled that it can't be used again for the same purpose. Some small amount of the plastic might make it into another bottle, but more often than not, it instead becomes synthetic carpet or clothing and can't easily be recycled a second time. So when those products are used up, they end up in landfills.

Researchers from IBM Corp. and Stanford University believe they have developed a way to significantly improve the quality of recycled plastic and strip away those limitations.

A new recycling method the researchers are announcing Tuesday involves a way to break the plastic down so that it can be reused again and again in the same form. It is an advancement that could intrigue beverage companies and help cut the environmental damage from making plastic from scratch.

The innovation is a new family of catalysts that can reduce polyethylene terephthalate (PET) plastic to its basic building blocks, while retaining its original properties and making it "ridiculously economical" to build it back up again, said Bob Allen, senior manager of chemistry and functional materials for IBM's Almaden research center in Silicon Valley.

The project is in the laboratory on a small scale. Researchers are planning a bigger pilot at the King Abdul Aziz City for Science and Technology, home to Saudi Arabia's national laboratories. Allen said the technology could be commercially available within five years if the pilot goes well.

A critical question will be the price of the technology.

Andrew Williamson, a director with the venture capital firm Physic Ventures who has seen IBM's research, said it could help solve one of the biggest challenges facing food...

HP Swipes at iPad as 'Watered Down' as Rivals Line Up

Tue, 09 Mar 2010 09:23:07 -0500

Competitors in the fast-moving tablet-computer category are lining up to take on Apple's iPad. Hewlett-Packard is the latest to preview its upcoming slate product, and other companies like Lenovo, Sony, Dell and Acer are similarly positioning their products.

The HP tablet runs Windows 7, and was first previewed by Microsoft at the Consumer Electronics Show in January. HP published some details on its company blog last month and updated the information with a posting Monday that includes two promotional videos. The videos show a tablet device running Flash and responding to hand gestures.

'Not a Watered-Down Internet'

The positioning by tablet makers comes a few weeks before the iPad goes on sale in early April. On Sunday night, Apple showed its first iPad TV ad during the Academy Awards. It showcased the device's ease of use for e-mails, movies, music, photos, news reading, and web searching.

But the iPad is being criticized for several shortcomings, and the posting on the HP blog by Personal Systems Group Chief Technology Officer Phil McKinney emphasized some of those differences.

The HP slate product, McKinney wrote, gives "a full web browsing experience in the palm of your hand," not a "watered-down Internet." In particular, he noted, it has full support for Adobe's ubiquitous Flash technology.

Not coincidentally, Apple's mobile devices do not support Flash, which is used for most of the animation and much of the video shown on the web. In addition to being Flash-less, the iPad also doesn't have a webcam, HDMI high-definition output, GPS or multitasking.

Tablets from Smartphone Makers?

Ross Rubin, director of industry analysis for consumer technology at the NPD Group, noted that the apparent rush of competition following the iPad announcement in January is really the latest in a "long history of tablet-based computing devices." To date, no tablet product has been particularly successful, so...

Google Testing Personalized Search for TV Programs

Tue, 09 Mar 2010 08:05:38 -0500

As Internet and television continue to converge, Google is actively testing a new television-programming search service with Dish Network, according to a report in The Wall Street Journal. The service reportedly runs on TV set-top boxes that host Google software and enable viewers to find shows on Dish and video on web sites like YouTube. The Journal cited people familiar with the matter who said the service will allow viewers to personalize a lineup of shows.

The report follows TiVo's launch last week of digital video recorders that combine broadcast and web content. Microsoft and Apple are also looking for their place in the hybrid broadcast-web space. Google's experiment offers the search giant access to 14 million Dish viewers, signaling the potential to yield valuable results.

Consumer Experience and Advertising

As Greg Sterling, principal analyst at Sterling Market Intelligence, sees it, there are two overlapping angles here: Consumer experience and advertising.

"Obviously online Google satisfies consumer search queries and serves targeted ads against those. This would appear to extend the same model to TV," Sterling said. "But the ad component would also feature a behavioral element -- viewing history -- as part of the targeting."

Television seems like a natural extension of Google ads, especially as set-top boxes combine the ability to search and view content from traditional and Internet broadcasters. Google is intent on pushing its Android operating system beyond mobile devices to set-top boxes, buddy boxes, and TVs, a Journal interview with Google CEO Eric Schmidt in January suggested.

A New Search Frontier

Google has the lion's share of Internet search and is actively battling for mobile search. Can Google succeed in translating its search dominance to yet another screen? That remains to be seen, especially in an ultracompetitive market for set-top boxes. But Google sees the potential -- and so does Sterling.

"As the...

Verizon Reports Faster Speeds in 4G LTE Network Tests

Mon, 08 Mar 2010 12:27:33 -0500

Six months after launching trials of its new 4G Long Term Evolution network, Verizon Wireless has reported wireless data speeds faster than its own and competitors' existing networks. The recorded speeds are also faster than any competitors' promised 3G network speeds.

Trials in Boston and Seattle show the LTE network is able to hold peak download speeds of 40 to 50 megabits per second and peak upload speeds of 20 to 25 megabits per second, the New Jersey-based wireless carrier announced Monday.

Verizon's development of LTE began in August in response to consumer demands for more bandwidth and richer applications. Since then, engineers have been testing the LTE network in both cities with voice calls, web browsing, file uploads and downloads, and voice calls using Voice over Internet Protocol.

A Faster, Richer, Experience

The next-generation 4G cellular technology is more than 10 times faster than 3G and has enhanced security.

Verizon said it will be the first to roll out LTE this year, and boasted that the new network will have superior coverage and performance, thanks to its 700-MHz national deployment in 49 states, including Hawaii.

The company has an aggressive rollout plan for its LTE network, according to CTO Tony Melone, who said Verizon plans to deploy the network to approximately 100 million people in 25 to 30 markets by the end of the year.

The company already is in the process of installing LTE equipment at switching centers and cell sites throughout the nation as part of its investment in its voice and data infrastructure.

Analysts expect LTE to grow faster than past mobile standards. LTE is expected to take four years to reach 100 million subscriptions, which is two years less than it took for High Speed Packet Access to reach the same number of subscriptions.

LTE subscriptions worldwide will grow at...

Tax Time Brings Out the Fraud Artists

Wed, 10 Mar 2010 05:03:14 -0500

How do you know that the sender of an e-mail that has landed in your inbox is trying to steal your money or your identity? The message comes right out and asks for it.

Tax season means computer criminals are going to be out in force, pumping out bogus e-mails that purport to be from the Internal Revenue Service. These messages ask you to supply personal information in all kinds of scams. Often the scam e-mails offer help speeding up the preparation of tax returns or securing a big refund.

The e-mails also might just be a cover for criminals to install malicious software on your computers, by tricking you into opening attachments or visiting poisoned Web sites.

Scam e-mails can be stunningly convincing, so you often can't tell just by looking at them whether they're real or fake. They can use authentic-looking IRS logos and even e-mail addresses: Scammers can make it appear as if they're writing from a legitimate government e-mail address, so you can't trust the "from" line in e-mails you receive.

So what should you do to protect yourself?

Don't supply your personal information, such as Social Security numbers or credit card numbers, to anyone e-mailing you for it. The e-mails might state that they just need a few pieces of personal information to get started. The IRS doesn't discuss tax matters with people by e-mail.

Also, don't open attachments or follow links in unsolicited e-mails. When it comes to computer security, if someone's offering you something online that you didn't ask for, chances are you probably don't want it.