Following user complaints about its new Mavericks version 10.9 of OS X, Apple is reportedly readying a package of performance and bug fixes. The updates, according to still unconfirmed reports on the Web, will include those for iBooks, Safari, Mail and the Remote Desktop Client, and possibly for system issues.
The Safari update is expected to be labeled as version 7.0.1, indicating the fixes are primarily related to performance and bugs rather than adding any new functionality. The Remote Desktop client app is being updated to address overall reliability, usability and compatibility, while the Mail update will target the many issues being reported about the bundled Mail app.
Users have complained about a variety of issues with OS X Mavericks, which was released last month. These include hangups with downloading the OS and problems with the Mail app. Reported Mail issues include users not being able to delete messages, or view messages in the inbox. Some users have also said that they are not able to send e-mail, or can’t rearrange Google's Gmail mailboxes in the Mail app’s sidebar.
Second Monitors, Muted Sound
Users who have second monitors have also reported difficulties with mouse movement on second monitors that utilize a DisplayLink driver, following the Mavericks installation. Other monitor issues include severe flickering on DisplayLink screens for some applications or difficulties in display arrangements when using two or more displays.
There are also reports of sound being muted after the Mac awakens, following sleep mode. Some suggested workarounds for this issue have included inserting and removing headphones or rebooting the machine.
But, in spite of the issues, the new Mac OS had the strongest start of any OS X version. The Web analytics company Net Applications reported late last week that Apple's Mavericks OS X accounted for 10.9 percent of all versions of OS X used in October.
Triple Mountain Lion
In fact, ad network Chitika said that according to stats from its network, Mavericks exceeded 10 percent in just five days after its launch on October 22. If accurate, this adoption rate would be triple that of the previous OS X version, Mountain Lion. Most of the users upgrading to Mavericks have been doing so from Mountain Lion.
One factor in the fast pace of adoption, of course, could be Mavericks’ price -- it's free. No-cost upgrades to computer operating systems, common for mobile devices, encourage a computer owner to stay with a platform and adopt new services offered by the OS maker. The previous Mountain Lion update cost $19.99, which, though modest, still required a purchase decision on behalf of the computer owner.
Mavericks can run on any Mac computer that can run Version 10.8 Mountain Lion, although the machine needs to have at least OS X 10.6.8 Snow Leopard. The new OS features updated Maps and iBooks apps, a new power management that Apple says can reduce CPU usage by as much as 72 percent, enhanced security for apps and browser plug-ins, and a new Tags feature for organizing files in a way that is consistent across Macs and iOS devices.
The Complaints Keep Coming
Our readers have been sounding off with complaints ever since installing Mavericks.
Check out the comments on last week's story: OS X Mavericks Brings More Grief for Apple and tell us what you think.
Eric the Sadden:
Posted: 2014-01-23 @ 3:32pm PT
follow-up: I call Apple Support, and Eric, the Helpful, answered the call. Shutdown your computer. Unplug it. Hit the power switch several times, holding it for a few seconds each time. Power-up as normal, and vola! Second monitor is being recognized!
Eric the Sadden:
Posted: 2014-01-23 @ 8:40am PT
I finally upgraded to Mavericks, and detecting the second monitors has been a royal pain. Coming out of sleep mode, the second monitor does nto exist. Clicking Detect Montiors (hidden button?!?!?!) seems to wrong if I click the button a dozen times. This is really annoying if every time I come to sit down I will have to do this same thing. All cables and adapters are exactly as they were for a flawless Snow Leopard operation.
Posted: 2014-01-22 @ 5:13pm PT
The power management stuff they put into 10.9 is buggy as hell. My external drives no longer spin down, and when my laptop goes to sleep, about 50% of the time the screen doesn't come back on when it wakes up; the only solution has been to do a hard reset. I've been waiting, and waiting, and waiting for fixes, but I've had it. It's going to be a huge pain in the , but I'm going to back up all my data and reinstall 10.8 from scratch.
Posted: 2014-01-20 @ 6:11pm PT
Upgraded to Maverick without being told I would no longer be able to sync address book and calendar. Not happy at all. Why do I need a mac if I can't see my info on all my devices and sync them myself in iTunes? Too many complaints about the cloud to put them there. I think I'll just go to Wal Mart and buy a calendar and carry that around. Maybe they even still have those things called Address Books that you hand-write in the info? Since when is technology going backward?
Posted: 2014-01-17 @ 3:45pm PT
I've been through all the cats since panther, and none have been as buggy as mavericks. Sometimes my computer hangs on the gray screen while waking. And very often the application windows are re-arranged. Worse still, the windows often compress to a thin line that hugs the top of the screen and resist being re-sized or relocated, forcing me to kill the application with all its open tabs. What the heck happened Apple?
Posted: 2014-01-04 @ 12:21am PT
I detest Mavericks. It is as if it has polluted my Mac with bugs. I don't like the colored dots that they call "tags" (the former method of coloring the entire folder name was so much clearer, why dump it??). My Mac has glitches it never had before. Preview needs a UI renovation — Apple, we hope you might do that.
Posted: 2013-12-16 @ 4:26pm PT
I can't stand Mavericks... I don't know why I bothered to upgrade... it messed up my email and expose screen set ups... plus, on top of everything else, my system runs noticeably slower.
Posted: 2013-12-13 @ 4:40pm PT
I believe the App Nap "feature" is the cupric for much of it. The Finder and Safari are especially affected by this.
Posted: 2013-12-06 @ 7:28pm PT
I do not have a lot of problems with Mavericks but opening files, displaying folder content, attaching files takes forever...I open console every day and every day I see new unknown errors. I gave up fixing it after month. I didn't have anything like this on Lion...So today I'm going to downgrade to Mac OS Lion...
Jimmy Jimmy Bo Bimmy:
Posted: 2013-12-01 @ 11:01am PT
Man, I feel bad for these cats with all of these issues.
I'm having no problems at all, other than the displaylink thing. I'm not at all sure that's even a mavericks issue, since I rolled my machine (early 2011 MBP) back to mountain lion and the still didn't work. Ended up giving up on the displaylink and upgrading back to mavericks.
Stuff I use on a day to day to earn a living - photoshop, illustrator, coda, codekit, mamp.
I'd live to get on the hate train, because Apple pisses me off pretty often as well, but I've had no major disruptions.
Posted: 2013-11-27 @ 2:45pm PT
To corroborate the last poster I have a brand new mbp top end and mavericks has all the painful hallmarks referred to throughout he post, latest discovery is to use time capsule with usb drive I should config in windows 8. Apple have prioritised design over form. Get the software engineers back in charge
Posted: 2013-11-25 @ 4:36am PT
it stinks on crucial points. I do not - and will not - use iCloud .
So,- now I cannot sync my ical and contacts between my MBP and my phone ?!? really nice , Apple.... !!!
FIX IT !!!
Posted: 2013-11-21 @ 12:00pm PT
I have a rotated 1200x1600 second monitor on my 27" imac, it worked fine on Lion, but Mavericks only supports 1280x1024 landscape mode on it, so I lose the top and bottom of the screen. If I turn it to 0degrees, I can get the full 1600x1200 resolution, but I use it in 90deg mode to save desktop space, and read portrait docs. Not Happy.
Posted: 2013-11-14 @ 10:35pm PT
I hate it. I can't figure Apple out these days. They release a Mac Pro that is hardly designed for professionals as much as targeted toward consumers... I can only imagine how ridiculous our desktops will look with that pretty black trash can surrounded by an unfathomable amount of clutter. Then i0S7 which introduces annoying quirks to simply being able to answer ones phone... swiping is not as as easy as just pushing a button... Then iBooks in Mavericks deletes books, hides the originals deep in your library folder whist renaming them cryptic alpha numeric gibberish... without warning, and without providing users with a choice and without providing the user with the capacity to even reveal the books in the finder. And while I'm at it... now, the option to have folders open in new windows has simply vanished. Sure, tabs are cool, but when one is dealing with multiple drives and multiple monitors, having everything open in one window gets pretty damn confusing. In addition, Mavericks seems a bit sluggish on my Mac Pro 3.2 mid-2012 model. I just don't get it. It almost seems as if Apple has chosen design over function, and has become intent on emulating the worst of Microsoft. Quite sad, really... not to mention irritating. I'm fine with adding new "features," but I get pissed as hell when ones I've relied on for workflow just disappear because Ive's thinks it's prettier that way...
Posted: 2013-11-12 @ 6:13am PT
Mavericks seems to have slowed things down plus I seem to be getting more "page outs" than ever.
Posted: 2013-11-08 @ 7:48pm PT
I have created a new partition for 10.9 and it's working for now. I won't know if after putting in apps that I frequently use, it may start having problems that other users describe. The worst part was download and install (which had to be done manually thru Terminal)!! I will upgrade only after they issue major upgrade to 10.9.
Posted: 2013-11-08 @ 7:49am PT
when playing videos the images jitter and it seems to be slower during boot up
Posted: 2013-11-07 @ 12:01am PT
The EPSON SX425W Scan function no longer supported through the EPSON software. One has to scan through the System preferences pages, this is a tad slower and less user friendly.
The Vodaphone USB dongle K3570-Z no longer functions.
The MMI is worse than the previous version.
Posted: 2013-11-06 @ 7:24pm PT
Ditto MAD. Takes forever to load and shut down. Loads in Guest screen which you have to exit. What's that from an old Microsoft OS? This really sucks.
Posted: 2013-11-06 @ 11:53am PT
We miss Jobs...he would not have let this mavericks roll since you really can't catch the wave with it.. iCalender won't work, slideshows in iPhoto won't work unless you choose sample music, icons disappear in i Messages, put it to sleep and you have to log in to get back on...and yes, on and on and on....please, a second coming for Jobs
Perkinson in Atlanta, GA:
Posted: 2013-11-06 @ 11:36am PT
Mavericks is causing my computer to shut down and restart at random, then again, my computer will not shut down until I force quit my Mail program. My scanner for Neat will no longer scan to the Neat program. I have to use Image capture when scanning, and not into the Neat program. I would revert to my old operating system, but the procedure is tedious, and too involved. I DO NOT RECOMMEND "UPGRADING?" TO MAVERICKS.
Posted: 2013-11-06 @ 11:30am PT
Apple has always been a joke on the software side. It all looks nice but it's buggy and it takes them forever to fix anything. They treat their employees like slaves and don't hire enough programmers.
Posted: 2013-11-06 @ 6:39am PT
Since downloading Mavericks I am experiencing a number of issues such as iTunes refuses to open (even after installing the update!) indeed I constantly receive a message that it has crashed, inability to transfer pdf files between iTunes and iPad, although if i have a wifi connection I can use drop box, not so good when this is not available. I feel that there are many issues that Apple need to address!
Posted: 2013-11-05 @ 8:14pm PT
I have a single monitor that my mac does not want to recognize when i wake my mac up. It totally stinks and they need to fix it. It sometimes takes 4 minutes for my monitor to work!
Ben A. Morgan:
Posted: 2013-11-05 @ 6:23pm PT
Mavericks is actually a pretty big upgrade my friends. Why? Because it's an under-the-hood upgrade. Code can get messy, distorted, and scary when it gets big; and I mean BIG! Considering OS X may be (by Apple's standards) the most advanced OS ever, it probably has a lot to manage inside that code base. They probably went right in and rewrote a lot of the code to be (a) smaller, (b) faster, and (c) editable. Now, as they were doing this, they probably discovered: "Hey, I rewrote the code this way and guess what, we can do tabs now!" I bet it was more of a discovery when they were tuning those inner pieces. Yes, these updates are small and not that exciting. But that's because they weren't intended. Some Apple coder saw it and spurred upon the opportunity. If you were a programmer and looked at OS X 8 vs OS X 9 from the code perspective, you'll see that there's been a bit of a "change".
As a computer programmer, I can guess what's happening under the hood. My guess is they probably forgot to run some testing software on a few pieces. Testing software is amazing. It really is. Because it speaks the language of the computer and looks for things the computer looks for, but reports with more information so that you can fix the issue in ten seconds, rather than spending a whole hour looking for it.
That's my spiel. OS X 9 is a huge upgrade for the system. The only problem is it is more brand new than old.
Posted: 2013-11-05 @ 4:22pm PT
This OS kind of sucks, they rushed it out the door too fast. It's not like they were charging money for it so how about spending another month to work out the nasties. One of the major beefs I have is that Mavericks basically broke my remote desktop capabilities, I can no longer remote into this computer. The other beef I have is the second monitor I run, I wish they gave us the option to run a second display like the old OSX's used to.
Posted: 2013-11-05 @ 3:26am PT
Dude, this OSX sucks. It takes 1:30 seconds to boot this osx up compared to 35-40 second bootime on Snow Leopard! Snow Leopard also shuts off quickly with 3 seconds time. On Mavericks its 6 seconds!!! Wth is the major difference between these OSX's for Mavericks to suck so bad? A freaking launchpad and multitabs on finder??? Ridiculous!!!!! Now we know why Mavericks is free, because it sucks!!! It's filled with Bugs and probably only works properly on latest Macbooks with more than 2 gigs on it!
Posted: 2013-11-05 @ 3:20am PT
MY WORK REQUIRES ME TO USE PORTRAIT DISPLAY
THE UPGRADE MAVERICKS LOST THAT, ONLY LANDSCAPE, I NOW HAVE TO REVERT TO MY PC WINDOWS 7 COMPUTER FOR PORTRAIT DISPLAY, DO YOU KNOW ANY FIX, I WOULD PREFER TO USE MAC
THANK YOU FOR YOUR KIND ATTENTION....